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My experience this year was pretty terrible as well.
Most were only able to drive 1 car within the hour time-slot. Multiple people were sent home after driving just 1 car.
As others mentioned it was a bit confusing, and I saw other customers confused on where to go register, and where to go wait in line etc.. Staff was no help. Also people got skipped in line because the staff wasn't paying attention.
To top if off, they didn't even have the GPS plugged into the navigation like all the previous events I've been to, they literally gave you a physical map like map quest, which had text telling you what streets to turn on LOL
All the previous years were fun and went smooth but this was pretty bad.
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