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It's just miscommunication. The guy thought you were messing them around because you were asking about the 135i, 3 Sedan and coupe, 5 series etc. It would have appeared that way to him. You should have just told him you arent messing them around and tell him you are without a car right now so you are looking at different options.
About the appointment thing, its the best way but not necessary all the time. I kinda see where you are coming from OP, but if you both look at eachother's perspective it's really just miscommunication. I think the guy would take back what he said if he knew your circumstances and you werent actually messing them around.
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