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How very strange. Great you have a contact who can fix it for you.
The damage to me without feeling it appears to be more aggressive and abrasive then a car on car scuff. It looks like a moderate brush with a sandstone post or similar could have caused it. You'd also very likely get some paint transfer from another car.
Maybe there was a small post you didn't spot somewhere? I can't see any parking sensors on the photo but maybe they are focused more on the front?
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