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      03-09-2012, 10:09 AM   #25
YolkyPalky
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Drives: ‘23 X3MC Dark Graphite
Join Date: Jan 2012
Location: San Diego, CA

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Quote:
Originally Posted by Pinarello Rider
That's helpful. All caps can be used for stress in certain parts of the text for effect. Discussions with the dealership prior to this event had been perfectly cordial because at that point, there was no reason to be frustrated. They kept telling me "oh it's coming, and you'll know." "Oh yeah, it's not scheduled yet", "just keep your eyes open - we're doing a big event."

I did keep my eyes open, and I continued to ask (every few weeks), and I was told nothing.

Yet another example of how customer service is being lost. Focus on the frustration of the customer, rather than the reason for the frustration. If the dealers don't feel the pain of poor service at the bottom line, they will continue to make half-ass efforts at window dressing for service.

You can attack me all you want with nit-picking internet posts, but it doesn't change any of what happened. I'm sure you'll find some grammar mistakes, spelling errors and there might even be a dangling participle. Have fun!

Quote:
Originally Posted by YolkyPalky View Post
+1

Good grief OP, if how you talk in person is the same as you type, shouting random words in your sentences with your all-caps turned on, I'm not surprised you were "inadvertently" left off the invite list.
I feel bad that YOU (lol) feel so bad! I guess I don't understand what the big loss is here, but then again my idea of an entertaining evening isn't spending it at a car dealership drinking cheap swill wine standing around a car in the showroom while being targeted by the small-talking sales team trying to get a wedge into a possible sale. I would pay to NOT (lol) be invited to this scenario! Personally I think you dodged a bullet here lol.
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