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      09-22-2013, 02:31 AM   #152
Kayani_1
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Drives: BMW E92/E60
Join Date: Oct 2009
Location: Houston

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If that is true it is a sad day that BMW will not take care of a customer. The man spent a lot of money on that car brand new. He could have been a repeat customer.

It is sad anytime a business treats its customers so poorly. A good practice is to always make customer feel special and take care of them. It earns you repeat business.

I hope BMW takes care of this mans issues. It is bringing them lots of negative press.
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