ECS Tuning-share your experience

tbone28 · 07-24-2014, 02:06 AM

I'm looking at BMW performance seats and they have them listed for a great price. Never purchased from them before so looking for feedback before making a big pirchase

C-M2 · 07-24-2014, 08:04 AM

They are usually pretty good. Only downside is that if an order is canceled you get store credit and not cash back.. So if anything goes wrong you'll have a lot of store credit to use up...

happos2 · 07-24-2014, 08:32 AM

I use ECS tuning to buy most of my fluids as they seem to have good prices. Never had an issue. Haven't bought hardware from them before though.

tbone28 · 07-24-2014, 08:43 AM

A quick google search on ECS provided mixed reviews, seemingly on opposite ends of the spectrum in regards to customer satisfaction. Some people have no issues. Others may experience extremely delayed shipments, or cancelled orders (by ECS) for no apparent reason, to ECS shipping them the wrong product.

Their price on the seats is probably the lowest, but I'm unsure if the price is worth the risk.

Thanks for your reviews thus far! Keep them coming

ECSTuning · 07-24-2014, 09:00 AM

If I can be of assistance in any way feel free to shoot me a PM!

-James

tbone28 · 07-24-2014, 09:06 AM

Quote:

Originally Posted by ECSTuning

If I can be of assistance in any way feel free to shoot me a PM!

-James

I actually did, a bit earlier, regarding the seat availability.

ECSTuning · 07-24-2014, 09:21 AM

Quote:

Originally Posted by tbone28

I actually did, a bit earlier, regarding the seat availability.

Haha what timing!

ChallengeM · 07-26-2014, 09:17 AM

I know it is hard to keep everyone happy from a business' point of view but when I installed their pedals 2 screws stripped out instantly and they weren't able to sell me matching replacement screws. Offering to sell me a new set of pedals at full retail pricing instead of selling me a .02 cent hardware is not good customer service in my book. Not a big deal though...

kawasaki00 · 07-29-2014, 08:54 AM

I bought a new undertray and the 2 side pieces from them. Shipped when it said they would and no issues.

tbone28 · 07-29-2014, 09:42 AM

Thanks guys for your feedback. I've decided to go another route. I learned that for 1st time customers ECS only ships to the billing address to prevent fraud. Makes sense. However, my preference is to ship direct to my shop as I don't have a truck to bring the seats myself. If I wanted this option my only payment option is to wire money, which I'd prefer not to do

M3ANMACHINE · 09-02-2014, 11:11 PM

Never had anything but great experiences with ECS!

07-24-2014, 02:06 AM	#1
tbone28 vvvvvvvvvvvvvv 333 Rep 2,305 Posts Drives: ^^^^^ Join Date: May 2012 Location: Bay Area, CA iTrader: (18)	ECS Tuning-share your experience I'm looking at BMW performance seats and they have them listed for a great price. Never purchased from them before so looking for feedback before making a big pirchase
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07-24-2014, 08:04 AM	#2
C-M2 First Lieutenant 41 Rep 318 Posts Drives: 09 E92 SG M3 Join Date: Oct 2007 Location: Chicago iTrader: (2)	They are usually pretty good. Only downside is that if an order is canceled you get store credit and not cash back.. So if anything goes wrong you'll have a lot of store credit to use up... __________________ Current: 2009 Space Gray e92 M3 - Mod list too long to list Gone: 2004 Jet Black/Black SMG M3
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07-24-2014, 08:32 AM	#3
happos2 Dingleberries 76 Rep 1,246 Posts Drives: Gray E92 M3 Join Date: May 2012 Location: Indiana iTrader: (3)	I use ECS tuning to buy most of my fluids as they seem to have good prices. Never had an issue. Haven't bought hardware from them before though.
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07-24-2014, 08:43 AM	#4
tbone28 vvvvvvvvvvvvvv 333 Rep 2,305 Posts Drives: ^^^^^ Join Date: May 2012 Location: Bay Area, CA iTrader: (18)	A quick google search on ECS provided mixed reviews, seemingly on opposite ends of the spectrum in regards to customer satisfaction. Some people have no issues. Others may experience extremely delayed shipments, or cancelled orders (by ECS) for no apparent reason, to ECS shipping them the wrong product. Their price on the seats is probably the lowest, but I'm unsure if the price is worth the risk. Thanks for your reviews thus far! Keep them coming
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07-24-2014, 09:00 AM	#5
ECSTuning New Lifetime Replacement Policy 811 Rep 11,738 Posts Drives: Independent Tuning Specialists Join Date: Jul 2008 Location: Ohio iTrader: (18)	If I can be of assistance in any way feel free to shoot me a PM! -James
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07-26-2014, 09:17 AM	#8
ChallengeM Lieutenant 42 Rep 576 Posts Drives: E92 M3 Join Date: Oct 2013 Location: Long Island, NY iTrader: (16)	I know it is hard to keep everyone happy from a business' point of view but when I installed their pedals 2 screws stripped out instantly and they weren't able to sell me matching replacement screws. Offering to sell me a new set of pedals at full retail pricing instead of selling me a .02 cent hardware is not good customer service in my book. Not a big deal though...
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07-29-2014, 08:54 AM	#9
kawasaki00 Lieutenant Colonel 233 Rep 1,673 Posts Drives: SG-E92 ESS-650 BPM Tune Join Date: May 2012 Location: Charlotte NC iTrader: (11)	I bought a new undertray and the 2 side pieces from them. Shipped when it said they would and no issues. __________________ Electronics Junkie, Engine Builder.
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07-29-2014, 09:42 AM	#10
tbone28 vvvvvvvvvvvvvv 333 Rep 2,305 Posts Drives: ^^^^^ Join Date: May 2012 Location: Bay Area, CA iTrader: (18)	Thanks guys for your feedback. I've decided to go another route. I learned that for 1st time customers ECS only ships to the billing address to prevent fraud. Makes sense. However, my preference is to ship direct to my shop as I don't have a truck to bring the seats myself. If I wanted this option my only payment option is to wire money, which I'd prefer not to do
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09-02-2014, 11:11 PM	#11
M3ANMACHINE Admiral 930 Rep 3,886 Posts Drives: 2011 E90 M3 + 2014 F15 X5 Join Date: Jan 2010 Location: Irvine, CA iTrader: (11)	Never had anything but great experiences with ECS! __________________ 2020 FORD RAPTOR 2014 F15 X5 \| M-SPORT SOLD 2011 SG E90 M3 \| 2008 AW E90 M3 \| 2004 E46 M3
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